At 988game, we believe gaming should be enjoyable entertainment — nothing more, nothing less. Our responsible gaming programme gives every Pakistani player the knowledge, tools, and support they need to stay in control of their play at all times. We take this commitment seriously.
Every feature of 988game's responsible gaming programme is designed with one goal — keeping Pakistani players safe, informed, and genuinely in control of their gaming experience.
No player can access real-money gaming on 988game without passing our identity and age verification process. We verify your CNIC, confirm you are 21 or above, and keep your documents encrypted and secure. There are no shortcuts and no workarounds — responsible gaming starts at registration.
988game players can set daily, weekly, or monthly deposit limits directly from their account dashboard. Once a limit is set, it takes effect immediately — and reductions apply straight away. If you want to increase a limit, a mandatory cooling-off period applies before the higher limit becomes active. This design is intentional: it protects you during moments of impulsive decision-making.
Lose track of time at the tables? It happens to everyone. 988game lets you set session time reminders that pop up after a duration you choose — 30 minutes, 1 hour, 2 hours, whatever suits you. You can also set hard session limits that log you out automatically once your chosen time is reached, regardless of whether you are in the middle of a game.
Need a short break from gaming without fully closing your account? 988game's cooling-off feature lets you pause your account for 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period your account is suspended — you cannot log in, deposit, or place bets. The period cannot be shortened once activated, giving you genuine breathing room.
If you feel you need a longer break or want to stop gaming altogether, 988game's self-exclusion tool allows you to exclude yourself for 6 months, 1 year, 3 years, or permanently. During exclusion, your account is fully locked, marketing communications are stopped, and you will not receive any promotional emails or PSL betting notifications. Contact [email protected] to activate self-exclusion.
988game provides a clear account history showing your net gaming activity — deposits, withdrawals, total wagered, and net win or loss — over any period. We also display real-time session duration on the gaming interface. Honest, clear information about your gaming behaviour is one of the most effective responsible gaming tools available.
Problem gambling can develop gradually — it does not always announce itself. At 988game, we want every Pakistani player to be aware of the early warning signs so they can take action before a manageable habit becomes a serious problem. Honest self-awareness is the first step toward staying in control.
Answer these questions honestly. If you answer "yes" to three or more, we strongly encourage you to use 988game's responsible gaming tools or speak with a professional support service.
All of 988game's responsible gaming tools are accessible directly from your account. You do not need to call anyone or wait for approval to set deposit limits, activate a cooling-off period, or start a self-exclusion. Here is how to get started.
Visit 988game.org and log in using your registered email and password. All responsible gaming tools are located within the account section — no separate app or portal is required.
Once logged in, go to your Account Settings and select the Responsible Gaming tab. This section houses all player protection tools in one place — deposit limits, session timers, cooling-off, and self-exclusion.
Choose a daily, weekly, or monthly PKR deposit limit that reflects your entertainment budget. Enter the amount in Pakistani Rupees and confirm. The limit takes effect immediately. Reductions apply instantly; increases require a 72-hour waiting period.
Set a session duration reminder — for example, 60 minutes. When you reach that time, a pop-up notification will appear. You can optionally set a hard cut-off that automatically ends your session and logs you out at the chosen duration.
If you need a break, select a cooling-off period (24 hours to 30 days) or a full self-exclusion (6 months to permanent). For self-exclusion requests, you may also email [email protected] — our team will process your request within one hour of receipt.
A quick reference to every responsible gaming tool 988game offers — designed for Pakistani players who want to stay in control of their gaming activity without hassle.
Set daily, weekly, or monthly PKR deposit caps. Reductions apply instantly. Increases require a 72-hour cooling period to protect against impulsive decisions.
Choose how long each gaming session lasts. Receive on-screen reminders or set automatic log-outs to keep your play time within healthy boundaries.
Pause your account for 24 hours, 48 hours, 7 days, or 30 days. Cannot be shortened once activated. All marketing is paused automatically during this period.
Permanently or temporarily exclude yourself from 988game. Options range from 6 months to a lifetime ban. Cannot be reversed during the active exclusion window.
If you or someone you know is struggling with problem gambling, please reach out to our support team right now. Help is available in English and Urdu, around the clock. You are not alone.
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